Refunds, Privacy & Terms Policies

Refund Policy: 

Thank you for considering purchasing our handmade items. As each piece is crafted with great care and attention to detail, we do not offer refunds or returns on any of our handmade products.

We understand that buying handmade items online can be difficult, but we assure you that we take great pride in the quality of our products and want you to be completely satisfied with your purchase. If you have any questions or concerns about your order, please don't hesitate to contact us and we will do our best to address them.

Thank you for your understanding and for supporting our small business.

Privacy Policy: 

At AH Designs 15, we take your privacy very seriously. This privacy policy outlines what personal information we collect from you, how we use it, and how we keep it safe.

Information We Collect:

  • When you visit our website, we automatically collect certain information about your device, including your IP address, browser type, operating system, and other technical information.
  • If you choose to create an account with us or make a purchase, we may collect additional personal information such as your name, email address, shipping address, and payment information.

How We Use Your Information:

  • We use the information we collect to improve our website and services, process and fulfill orders, and communicate with you about your account and any relevant updates or promotions.
  • We do not sell or share your personal information with third parties, except for the purpose of processing your order or if required by law.

Security:

  • We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure.
  • Our website uses industry-standard encryption technology to ensure the security of your personal information.

Cookies:

  • Our website uses cookies, which are small text files that are stored on your device and allow us to improve your browsing experience and provide personalized content and advertisements.
  • You can choose to disable cookies in your browser settings, but this may limit the functionality of our website.

Updates to this Policy:

  • We may update this privacy policy from time to time to reflect changes in our practices or applicable laws.
  • We encourage you to review this policy regularly for any updates or changes.

If you have any questions or concerns about our privacy policy, please contact us at ahdesigns15shop@gmail.com.

Terms of Service:

Thank you for considering purchasing our handmade items. Please read the following terms of service carefully before placing your order.

Orders:

  • All orders are subject to acceptance by us and availability of the product.
  • Once your order has been confirmed, you will receive a confirmation email with your order details.

Pricing:

  • All prices on our website are listed in USD and are inclusive of applicable taxes.
  • We reserve the right to change our prices at any time without notice.

Shipping:

  • We offer shipping within U.S.A only.
  • Shipping costs will be calculated and added to your order total at checkout.
  • We will make every effort to ship your order within 14 business days, but please note that shipping times may vary.

Returns:

  • We do not offer returns or exchanges on any of our handmade items.
  • If your item is damaged or defective upon arrival, please contact us within 3 days to arrange for a replacement. No refunds will be given
  • If we have proof of delivery by USPS, UPS or any other mail/shipping provider NO REFUNDS or REPLACEMENTS will be given whatsoever.

Intellectual Property:

  • All content on our website, including images, designs, and text, is the property of AH Designs 15 and is protected by copyright laws.
  • You may not use or reproduce any of our content without our prior written consent.

Limitation of Liability:

  • In no event shall AH Designs 15 be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in connection with your purchase or use of our products.

Governing Law:

  • These terms of service shall be governed by and construed in accordance with the laws of Cobb County, Georgia.
  • Any disputes arising out of or in connection with your purchase or use of our products shall be subject to the exclusive jurisdiction of the courts of Cobb County, Georgia.

If you have any questions or concerns about our terms of service, please contact us at ahdesigns15shop@gmail.com.